{"id":18964,"date":"2021-01-15T09:58:21","date_gmt":"2021-01-15T08:58:21","guid":{"rendered":"https:\/\/www.heatcom.dk\/warranty\/"},"modified":"2026-02-12T14:33:19","modified_gmt":"2026-02-12T13:33:19","slug":"warranty","status":"publish","type":"page","link":"https:\/\/www.heatcom.dk\/de\/warranty\/","title":{"rendered":"Garantie\/Reklamation"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/www.heatcom.dk\/wp-content\/uploads\/2021\/01\/HC_Warranty-25years_Q_ORG.png\" alt=\"\" class=\"wp-image-14666\" srcset=\"https:\/\/www.heatcom.dk\/wp-content\/uploads\/2021\/01\/HC_Warranty-25years_Q_ORG.png 200w, https:\/\/www.heatcom.dk\/wp-content\/uploads\/2021\/01\/HC_Warranty-25years_Q_ORG-150x150.png 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Die Heatcom Corporation A\/S gew\u00e4hrt eine Garantie gem\u00e4\u00df den allgemeinen Produkthaftungsregeln gem\u00e4\u00df Richtlinie 85\/374\/EWG sowie der jeweiligen nationalen Gesetzgebung.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sie erhalten eine <strong>25-j\u00e4hrige Garantie<\/strong> auf alle eingebetteten Widerstandsheizkabel und Heizmatten von Heatcom mit einer maximalen Leistung von 30 W\/m (Kabel) bzw. 200 W\/m\u00b2 (Heizmatten).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Auf <strong>AluMat<\/strong> erhalten Sie eine <strong>15-j\u00e4hrige Garantie<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Auf <strong>Thermostate<\/strong> sowie auf Produkte f\u00fcr den Au\u00dfenbereich oder Produkte, die nicht eingebettet sind, erhalten Sie eine <strong>3-j\u00e4hrige Garantie<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">F\u00fcr bestimmte Installationen kann Heatcom eine l\u00e4ngere Garantie gew\u00e4hren. Bitte kontaktieren Sie uns in diesem Fall.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reparatur oder Austausch<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sollte ein Garantiefall eintreten, reparieren wir das defekte Produkt oder stellen kostenlos ein neues zur Verf\u00fcgung. F\u00fcr die Reparatur entstehen keine Kosten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die von Heatcom Corporation A\/S gew\u00e4hrte Garantie deckt folgende F\u00e4lle nicht ab:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fehler aufgrund falscher Bodenkonstruktion<\/li>\n\n\n\n<li>Fehler aufgrund unsachgem\u00e4\u00dfer Nutzung<\/li>\n\n\n\n<li>Fehler, die durch Dritte verursacht wurden<\/li>\n\n\n\n<li>Fehler aufgrund fehlerhafter Installation<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Meldung eines Fehlers:<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie ein defektes Produkt haben, das unter die Heatcom-Garantie f\u00e4llt, m\u00fcssen Sie das untenstehende RMA-Formular ausf\u00fcllen und einreichen.<\/p>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-5af5e46a-3257-47ae-be1e-00b61fe990c6\" href=\"https:\/\/www.heatcom.dk\/wp-content\/uploads\/2023\/12\/RMA-formular_en_2023_gp.pdf\">RMA-formular_en_2023_gp<\/a><a href=\"https:\/\/www.heatcom.dk\/wp-content\/uploads\/2023\/12\/RMA-formular_en_2023_gp.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-5af5e46a-3257-47ae-be1e-00b61fe990c6\">Download<\/a><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Die Heatcom Corporation A\/S gew\u00e4hrt eine Garantie gem\u00e4\u00df den allgemeinen Produkthaftungsregeln gem\u00e4\u00df Richtlinie 85\/374\/EWG sowie der jeweiligen nationalen Gesetzgebung. Sie erhalten eine 25-j\u00e4hrige Garantie auf alle eingebetteten Widerstandsheizkabel und Heizmatten von Heatcom mit einer maximalen Leistung von 30 W\/m (Kabel) bzw. 200 W\/m\u00b2 (Heizmatten). Auf AluMat erhalten Sie eine 15-j\u00e4hrige Garantie. Auf Thermostate sowie auf [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18964","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Garantie\/Reklamation - Heatcom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantie\/Reklamation - Heatcom\" \/>\n<meta property=\"og:description\" content=\"Die Heatcom Corporation A\/S gew\u00e4hrt eine Garantie gem\u00e4\u00df den allgemeinen Produkthaftungsregeln gem\u00e4\u00df Richtlinie 85\/374\/EWG sowie der jeweiligen nationalen Gesetzgebung. 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