{"id":1179,"date":"2021-01-15T09:58:21","date_gmt":"2021-01-15T08:58:21","guid":{"rendered":"http:\/\/heatcom.stepupmedia.website\/?page_id=1179"},"modified":"2024-04-26T10:06:10","modified_gmt":"2024-04-26T08:06:10","slug":"warranty","status":"publish","type":"page","link":"https:\/\/www.heatcom.dk\/en\/warranty\/","title":{"rendered":"Warranty\/complaint"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Heatcom Corporation A\/S provide a warranty in accordance with the general product liability rules, as stated in Directive 85\/374 \/ CEE and national legislation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You have a&nbsp;<strong>25 year<\/strong>&nbsp;warranty on all Heatcom\u2019s embedded resistance heating cables and heating mats with a maximum power of 30 W\/m cable and maximum power of 200 W\/m\u00b2 for heating mats.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You have a&nbsp;<strong>15 year<\/strong>&nbsp;warranty on AluMat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You have a<strong>&nbsp;3 year<\/strong>&nbsp;warranty on thermostats, products for or used outdoors, which is not embedded.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Heatcom may provide longer warranty for specific installations. Please feel free to contact us in this case.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Repair or replacement:<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When the warranty against expectation materializes, we will repair the defective unit or provide a new one free of charge. There is no cost for the repair of the unit.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The guarantee granted by Heatcom Corporation A\/S does not cover the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Errors caused due to incorrect floor construction<\/li>\n\n\n\n<li>Errors caused due to misuse<\/li>\n\n\n\n<li>Errors caused by other people<\/li>\n\n\n\n<li>Errors caused due to incorrect installation<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Notification of error:<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Do you have a defective product that goes under Heatcom\u2019s warranty, you must complete and submit the RMA form below. <\/p>\n\n\n\n<div class=\"wp-block-file\"><a id=\"wp-block-file--media-5af5e46a-3257-47ae-be1e-00b61fe990c6\" href=\"https:\/\/www.heatcom.dk\/wp-content\/uploads\/2023\/12\/RMA-formular_en_2023_gp.pdf\">RMA-formular_en_2023_gp<\/a><a href=\"https:\/\/www.heatcom.dk\/wp-content\/uploads\/2023\/12\/RMA-formular_en_2023_gp.pdf\" class=\"wp-block-file__button wp-element-button\" download aria-describedby=\"wp-block-file--media-5af5e46a-3257-47ae-be1e-00b61fe990c6\">Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Heatcom Corporation A\/S provide a warranty in accordance with the general product liability rules, as stated in Directive 85\/374 \/ CEE and national legislation. You have a&nbsp;25 year&nbsp;warranty on all Heatcom\u2019s embedded resistance heating cables and heating mats with a maximum power of 30 W\/m cable and maximum power of 200 W\/m\u00b2 for heating mats. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1179","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warranty\/complaint - Heatcom<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty\/complaint - Heatcom\" \/>\n<meta property=\"og:description\" content=\"Heatcom Corporation A\/S provide a warranty in accordance with the general product liability rules, as stated in Directive 85\/374 \/ CEE and national legislation. 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